H.J. Heinz Company Limited is responsible for
this website and is the data controller. We take the privacy of all
users of this website seriously. This Privacy Policy sets out the
data processing practices carried out through your use of this
website and any other electronic communications networks provided
by H.J. Heinz Company Limited. You should read
this policy in conjunction with the Terms & Conditions of which
this Privacy Policy forms part. If you have any requests concerning
your personal information or any queries with regard to this
Privacy Policy, please contact the Data Protection Officer at Consumercare@uk.hjheinz.com
or at H.J. Heinz Company Limited, South Building, Hayes Park,
Hayes, Middlesex UB4 8AL.
Information Collected
As a general policy, we have designed our websites to minimize
the amount of personal information collected and request only the
information that is required to ensure that visitors can
effectively participate in our activities and events.
By using the services on this website, and/ or by accepting this
policy, you give your unambiguous consent to us to process
your personal information for the purposes as included in this
policy. We have appropriate security measures in place to protect
your (sensitive) information online and off-line.
Most of the information we collect from you when you visit the
website does not personally identify you to us. For example,
we automatically track information such as your Internet Service
Provider, shortened IP address, your browser version, and your
operating system. We use this information to monitor website
performance, utilization of features and services, traffic and
demographic trends, and browser versions, to improve our website
and services and tailor them to your interests. The information
will be aggregated so that it does not identify you as an
individual unless you identify yourself.
We collect personal information provided by you through the use
of the different services on the website, e.g. online applications,
purchasing of products or gifts items, entering contests and
contact requests for information. This information will include
details such as your name, your address, your e-mail address and
some other optional information about yourself as
indicated. If you order products or gift items, you may be
requested to provide bank details or credit card information. We
will delete this information after completion of the transaction
except if you have given your express consent to retain the
information for a longer period.We also collect information about
your purchases of our products via the coupons you redeem from time
to time.
We may also automatically collect additional information about
your visit to this website. See the section headed "Use Of
Cookies" below for more details.
Children
Some portions of our websites are directed in whole or in part
to children under 16 and/ or 18. Children under 16, and in some
legislations under 18, need to inform their parents and ask for
their consent to participate in or to use services on the
website.
When a child under 16, or in some legislations under 18,
requests to participate in activities or to receive other services
provided on the website, it may be necessary for us to ask the
child to supply personally identifiable information, such as his or
her name, address, e-mail address, telephone number, hobbies and
information about his or her interest in, and use of, various
products, programs and services. We do not request that the child
discloses more information than is reasonably necessary to
participate in the activity of interest to the child.
Whenever we request personally identifiable information from a
child, we will ask the parents to provide such information. We then
give the parent the option to consent to or withdraw the entry or
request and remove the child's information from the database. If
the parent permits the entry or participation, we will not use the
personal information for any purpose other than completion of the
promotion or participation in the activity
If you agree, we may also automatically collect additional
information about your child's visit to this website. See the
section headed "Use Of Cookies" below for more
details.
Upon proper identification, any parent can review any personal
information we have collected from his or her children, if we are
still maintaining the information in our database. See the section
headed "Access Right" below for more details.
We do not sell products for purchase by children. We sell
children's products for purchase by adults. If you are a minor
under applicable law, you may use this website to purchase our
products only with the involvement of a parent or guardian.
Personal information of others
At certain websites, you can request that items, products or
information be sent directly to other recipients or we may invite
you to submit personal information about your friends and family
who you believe may be interested in hearing about our products and
services.. It may be necessary for you to provide their name,
address, e-mail address and telephone number. You should only
submit information to us once you have obtained the prior consent
of the individuals concerned to make the disclosures in
question.
How Do We Use Your Personal Information?
Any personal information relating to you will be used by us in
accordance with current data protection legislation and this
Privacy Policy.
We process personal information collected via this website for
the purposes of dealing with your requested service and dealing
with your inquiries and requests, providing and personalizing our
services, administering any membership records you agreed to join,
carrying out market research campaigns. We may use your personal
information for administrative purposes and future enhancing of the
website to meet your needs.
In addition, we may use your contact details to offer you
additional information about our other products, programs,
services, promotions or offers that are compatible with your prior
requested services and that we believe may be of interest to you
and ask for your prior explicit consent if this is required under
applicable law. Such communication will include information on how
to opt out from receiving further information or services.
From time to time, we may run prize draws and competitions on
this website and we may also contact you, upon your explicit
consent if necessary, to let you know that such prize draws and
competitions are available to enter. Entry to these prize draws and
competitions is entirely voluntary and you are under no obligation
to enter. Should you choose to enter, we recommend that you read
and print out the terms and conditions of the prize draw or
competition in question, as these may include additional
information about how we may use your data in relation to that
particular prize draw or competition. Should you choose to enter,
you may rest assured that we will treat any personal information
that you provide to us with the same high standards as all other
personal information.
We are always looking to improve the products and services that
we offer. To do this, we may from time to time contact you to
solicit your opinions and views provided that you have given your
explicit consent. Your participation in these surveys is wholly
voluntary.
If you wish to access, rectify, cancel and/ or object to the use
of your data in any of the ways we have detailed in this Privacy
Policy and/or you object to us contacting you by the methods
referred to above, then please contact the Data Protection Officer
at Consumercare@uk.hjheinz.com
or at H.J. Heinz Company Limited, South Building, Hayes Park,
Hayes, Middlesex UB4 8AL.
Personal information of children
If the parent permits the entry or participation by their child,
we will not use the personal information for any purpose other than
completion of the promotion or participation in the activity We do
not share a child's information with third parties (other than
agents or contractors necessary for fulfillment services) unless we
have explicitly said so in the notice to the parent, and described
with whom and for what purpose we would share such information and
they have provided us their consent. We will delete the child's
information from our database within a reasonable time after the
conclusion of these promotions, unless and as far as permitted to
applicable law, he parent has given us permission to retain the
information in our records.
Use Of Cookies
Our websites use cookies including third party cookies such as
those described in the table below. The third party cookies collect
information for us , not for anyone else. A cookie is a small file
(typically of letters or numbers) downloaded onto a device (e.g PC
or portable devices including a laptop, iPhone, iPad, Android or
other smart phone) that stores information on your hard drive/flash
drive or browser so that our website can recognise you as a
returning visitor and to tailor your experience of our websites
according to your preferences when you access our websitse. The
following cookies are used on our websites:
I. Heinz Cookies
|
Cookie name
|
Purpose
|
Retention
|
|
heinz**#lang
|
This cookie stores the language the visitor has chosen in the
initial language selection screen. This is only applicable in case
of a multi language website. Upon return to the website, the
language selection screen will no longer be shown and the visitor
will get the website in his prefered language. Next to the
language screen, this cookie is also used to display other
multi-language features in the website in the right language.
|
No, the cookie is removed automatically when the browser is
closed.
|
|
Sitelanguage_ *
|
This cookie stores the language the visitor has chosen in the
initial language selection screen. This is only applicable in case
of a multi language website. Upon return to the website, the
language selection screen will no longer be shown and the visitor
will get the website in his prefered language. Next to the language
screen, this cookie is also used to display other multi-language
features in the website in the right language.
|
Yes, expires after 90 days
|
|
ASP.NET_SessionId
|
The Heinz website is programmed in ASP.Net. ASP.Net as a
technology allows to temporary store information needed by the
website during the visit of the surfer, called a 'session'. To make
sure the website knows which session-stored information belongs to
which visitor, an identifier is stored by the visitor's
browser.
|
No, the cookie is removed automatically when the browser is
closed.
|
|
SC_ANALYTICS_SESSION_COOKIE
|
The website's content management system (Sitecore, here
abbreviated as SC) keeps track of the sections and pages seen that
were browsed during a site visit and in which order they have been
visited. The identifier stored in this cookie serves to recognize
different visitors. (Randomly generated identifer assigned to a
visitor to help identify visits across a session on the site) These
figures are used by Heinz to create visitor statistics and to
improve the content shown on the website
|
No, the cookie is removed automatically when the browser is
closed.
|
|
SC_ANALYTICS_GLOBAL_COOKIE
|
The website's content management system (Sitecore, here
abbreviated as SC) keeps track of returning visitors and their
visits to the website. The identifier stored in this cookie serves
to recognize returning visitors. These figures are used by Heinz to
create visitor statistics and to improve the content shown on the
website.
|
Yes, expires one year after creation.
|
II. Third Party Cookies
|
Cookie name
|
Purpose
|
Retention
|
|
datr
|
This 'datr' cookie set is by Facebook when a web browser
accesses facebook.com (except social plugin iframes), and the
cookie helps Facebook identify suspicious login activity and keep
users safe. For instance, Facebook uses it to flag questionable
activity like failed login attempts and attempts to create multiple
spam accounts.
|
No
|
|
lu
|
The lu cookie is set by Facebook and helps protect people using
public computers by making subtle changes to the login form like
allowing you to uncheck the "keep me logged in" option.
|
No
|
III. Google Analytics
The Site uses Google Analytics, a web analytics service provided
by a third party company ("Google"). Google Analytics
installs cookies to analyze how the Site is used. Google Analytics
uses cookies to define user sessions, as well as to provide a
number of key features in the Google Analytics reports. Google
Analytics sets or updates cookies only to collect data required for
the reports. Additionally, Google Analytics uses only first-party
cookies. This means that all cookies set by Google Analytics for
your domain send data only to the servers for your domain. This
effectively makes Google Analytics cookies the personal property of
your website domain, and the data cannot be altered or retrieved by
any service on another domain.
The information generated by those cookies about your use our
websites and your current IP-address will be transmitted by your
browser to and will be stored by Google on servers in the United
States and other countries. Google will use this information on our
behalf for the purpose of evaluating your use of this website,
compiling reports on website activity and providing other services
relating to website activity and internet usage to us. The IP
address collected through Google Analytics will not be associated
with any other data held by Google. You may choose to disable or
block the Google cookies by selecting the appropriate settings on
your browser. If you do this you may not be able to use the
full functionality of our websites. You may download and install
the Google Analytics Opt-out Browser Add-on available on the Google
website. Please note that the Site uses Google Analytics with the
"anonymizeIp "method and your IP address is truncated by the last
octet prior to its storage to avoid identification.
|
Cookie name
|
Purpose
|
Retention
|
|
__utma
|
This cookie is typically written to the browser upon the first
visit to our site from that web browser. If the cookie has
been deleted by the browser operator, and the browser subsequently
visits our site, a new __utma cookie is written with a
different unique ID. This cookie is used to determine unique
visitors to your site and it is updated with each page view.
Additionally, this cookie is provided with a unique ID that Google
Analytics uses to ensure both the validity and accessibility of the
cookie as an extra security measure.
|
Yes, 2 years from set/update.
|
|
__utmb
|
This cookie is used to establish and continue a user session
with our site. When a user views a page on our site, the Google
Analytics code attempts to update this cookie. If it does not find
the cookie, a new one is written and a new session is established.
Each time a user visits a different page on our site, this cookie
is updated to expire in 30 minutes, thus continuing a single
session for as long as user activity continues within 30-minute
intervals. This cookie expires when a user pauses on a page on your
site for longer than 30 minutes. We can modify the default length
of a user session with the _setSessionCookieTimeout
method.
|
Yes, 30 minutes from set/update.
|
|
__utmz
|
This cookie stores the type of referral used by the visitor to
reach our site, whether via a direct method, a referring link, a
website search, or a campaign such as an ad or an email link. It is
used to calculate search engine traffic, ad campaigns and page
navigation within our own site. The cookie is updated with each
page view to your site.
|
Yes, 6 months from set/update. 6 months from set/update.
|
Cookies are useful as they help us to recognise you when you
visit our websites so that you do not have to re-enter your
password and user ID each time you access a website, for
example.
Cookies may also be used to note the pages that you visit and
any preferences you choose during the visit. This will allow us to
enhance your experience and make improvements to our websites.
We may also use cookies to compile anonymous statistics about
your browsing patterns and to collect information about your online
activity on the websites ("analytical cookies"). Should we use
cookies in this way, you will not be personally identified and any
information collected will only be used in aggregate form for
reporting purposes.
To learn more about cookies, please click on the following link
- www.whatarecookies.com
You are not obliged to accept any cookies and most
browsers allow you to decline the acceptance of cookies. Our
website allows you to choose whether you give consent for the use
of cookies on our website as set out in this Privacy and Cookies
Policy when you first access the websites and if we introduce any
new cookies to the websites, where required to do so under
applicable law. Should you decide not to allow cookies and want to
turn them off, please adjust your cookie settings and look at the
Help or settings menu on your browser or contact your system
administrator. As for "non-mandatory", please note that none of the
cookies on our websites are strictly "mandatory" - you are not
obliged to accept any of them but please note that if you disable
any cookies, certain services or pages on this Website may not be
available to you.
Disclosures
Personal information collected through the website may be
disclosed to other companies within our group of companies, to any
successors in title to our business and to suppliers we engage to
process data on our behalf, but only for the purposes described in
this Privacy Policy. A list of our group companies is
available upon request. We may also disclose your personal
information to distributors of our products and services, as well
as service providers and subcontractors retained to perform
functions on our behalf or to provide services to us, such as
warehousing and delivery; marketing and advertising; credit card
and data processing; software development; website hosting and
management; information technology and office services; legal,
accounting, audit and other professional service providers; and
other services related to our business. All service providers and
subcontractors that act on our behalf are contractually obligated
that they do not collect, use or disclose the personal information
for any purpose other than to perform such functions on our behalf
or to provide services to us or as otherwise required by law.
These parties may be located outside your country of
residence including outside the European Economic Area, in which
case we will take all necessary steps required under applicable law
to ensure that the personal information is adequately
protected.
We may have to disclose personally identifiable information to
external parties if required by law, or in response to legal
requests, for example court orders, subpoenas or specific requests
from law enforcement agencies.
We may also use and disclose information in aggregate form (so
that no individuals are personally identified) for marketing and
strategic development purposes.
Other Websites
Our websites may contain links to other websites which are
outside our control and are not covered by this Privacy Policy. If
you access other sites using the links provided, the operators of
these sites may collect personal information from you, which will
be used by them in accordance with their respective privacy
policies, which may differ from ours. We are not responsible for
the privacy or data collection practices of these websites and we
would encourage you to read all applicable terms, conditions and
privacy statements when accessing these websites.
Access Right
You have the right to ask for a copy of the personal data that
we hold about you (for which we may charge a small fee if this is
permitted under applicable law) and to correct any inaccuracies as
well as to exercise your cancellation, rectification and/ or
objection rights. To obtain a copy of the personal information we
hold about you, please contact the Data Protection Officer at Consumercare@uk.hjheinz.com
or at H.J. Heinz Company Limited, South Building, Hayes Park,
Hayes, Middlesex UB4 8AL. Furthermore, you are entitled to
ask for information on the purposes, sources and the logic of such
processing.
Notification Of Changes
From time to time, we may update this Privacy Policy. Should
this happen, we will detail the changes on this web page. Please
check here regularly for any updates to this Privacy Policy.
Company Registration Details
H.J. Heinz Company Limited : Registered Office- South
Building, Hayes Park, Hayes, Middlesex UB4 8AL (Registered
Number- 00147624)
© 2010 H.J. Heinz Company Limited. All Rights
Reserved